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2018 ISSA Leadership Summit
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4/19/2018 to 4/21/2018
When: April 19-21, 2018
Where: United States

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2018 ISSA Leadership Summit
Loews Ventana Canyon Resort, Tucson, AZ
April 19-21, 2018


Discover the secrets of successful leadership to help improve your bottom line. 

Join us for this first-ever three-day professional development program that was created for owners and key executive staff of residential and commercial cleaning companies. Visit sunny Arizona and bring back fresh ideas for your business!



Leadership is the art of getting someone else to do something you want done because he wants to do it.

Dwight D. Eisenhower



Our expert keynote and experienced business leaders will help you build the tools you need to become the leader your business needs. You will learn to:

  • Develop business strategies
  • Achieve personal career goals while building on professional relationships
  • Win over the digital-age consumer
  • And much more!


Jeff Haden9:15 AM – 11:30 AM
What You Can Learn from Iconic Business Leaders
—Jeff Haden
What are the qualities, attributes, strategies, and daily activities top business use to set them apart? Learn the “little things” that set the top dogs apart and you can embrace as a business owner or manager. 


About Jeff Haden
Jeff Haden is a ghostwriter, speaker, Inc. Magazine contributing editor, LinkedIn Influencer. His new book The Motivation Myth will be published by Penguin/Random House in January and is available for pre-order. He has also ghostwritten over 50 non-fiction books, including seven Amazon category #1s. Otherwise he says he is a wannabe cyclist, fitness enthusiast of minimal repute, over the hill motorcycle racer.  

12:00 PM – 1:00 PM

Chris Trendler1:15 PM – 3:00 PM
Four Key Leadership Traits, from the CEO Genome Project
—Chris Trendler
A decade’s worth of research went into the CEO Genome Project, an effort to identify the characteristics that define high-performing chief executives. What are the pivot points the top performers have in common and how can you make them work in your business.

About Chris Trendler
Chris Trendler is a consultant at ghSMART where he serves leaders in private-equity-backed and public companies on their most critical talent decisions. During his tenure at ghSMART, he has successfully led projects in organization and team development, CEO succession, and human capital due diligence. He is also a coach to senior leaders working on their professional development.

Saturday, April 21
8:00 AM – 9:00 AM
Networking Breakfast

9:15 AM – 10:30 AM
The Game Has Changed: How Today’s Buyer has Changed and What Your Business Must Do About It—Marcus Sheridan
More than any other time in the last 100 years, the buyer of today has made a dramatic shift in the way they make purchasing decisions. Unfortunately, many companies haven’t adapted to this shift and are ill prepared for the continual evolution of this “digital consumer.” Sheridan brings clarity to the way buyers have changed and exactly what companies must do to not only align themselves with this shift in buyer patterns but take advantage of the digital age as well.

>About Marcus Sheridan
In 2001 and fresh out of college, Marcus Sheridan stumbled across his first business with two friends and began installing swimming pools out of the back of a beat-up pickup truck. Nine years later, and with the help of incredible innovations through inbound and content marketing, Sheridan’s company overcame the collapse of the housing market and became one of the largest pool installers in the US and currently has the most visited swimming pool web site in the world… River Pools and Spas.  With such success, in late 2009, Sheridan started his sales/marketing/and personal development blog—The Sales Lion and has since grown The Sales Lion brand to be synonymous with inbound and content marketing excellence while being featured in multiple industry publications, including the New York Times where he was referred to as a “web marketing guru.” 

10:45 AM – 12:00 PM
Break Out Sessions for Residential and BSCs

12:00 PM
Boxed Lunch "To Go"

Afternoon Activities
Golf/Tennis Events
Tucson sight-seeing tours


Thank you to our
Welcome Reception



Find out more about
Loews Ventana Canyon Resort







  • Full Price: $399


Presented by: ISSA Building Service Contractors (BSC) Council and ARCSI, A Division of ISSA

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