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Creating an Employee Manual

Posted By Erin L. Lasch CAE, Wednesday, March 23, 2016
Updated: Wednesday, March 23, 2016

By Kyra Deprez


Whether you are just starting out or have been in business for many years, you should have an employee manual.  Your employee manual clearly states your company's policies and procedures. Having your policies and procedures in a manual ensures that all of your employees are getting the same information.

Your manual should include information about workplace ethics, expected behavior in regards to attendance, dress code information, as well as information on benefits.  Your manual can be as simple or as complex as you so desire.

There are many benefits to having an employee manual.


Communicates Policies and Procedures Consistently

Having an manual for your employees makes sure that everyone has received the same information.  It can help demonstrate professionalism through consistent communications.  It provides a framework to follow when issues arise.


Communicates Applicable Federal, State and Local Laws

Depending on where you conduct business there many be more than a few labor laws that you must adhere too.  Outlining these in your employee manual, along with a signed acknowledgement form can be crucial should an Unemployment Claim or Lawsuit ever arise.


Communicates Employee Safety

Working in the field has more safety issues than an office job.  Outlining your employee safety practices, as well as what to do when an accident happens is especially important (especially when it come to insurance).


Communicates Your Disciple Policy

Once again I will point out that you must treat your employees fairly, and have a clear and consistent discipline policy that is followed for each and every employee.


Communicate Your Policy on Drugs, Alcohol, Smoking

This just might seem like common sense...but having policies in place, and in writing is more important than you might think.

The SBA has some really great resources for creating an Employee Manual

And if you want to get started with a template you can grab a: Free Employee Manual Template.




Kyra Deprez is the VP of Customer Success at Fieldd Service Software.  Fieldd is the sister company to The Boardwalk Cleaning Co. Kyra writes about success as well as failures and has a passion for creating an exceptional customer experience.

Tags:  employees  human resources  personnel issues  policies and procedures 

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