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2017 ISSA/INTERCLEAN Trade Show & ISSA Convention
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The ARCSI Annual Cleaning Convention Just Got Better!


The focus is all NEW this year for ARCSI, A Division of ISSA, because the Annual Cleaning Convention is now part of ISSA/INTERCLEAN North America Trade Show and ISSA Convention. Read on to find out what’s in store for you in Las Vegas!


The show now runs from Sunday – Thursday to give you more time to network, learn, and explore even more of the show floor.


Be sure to visit the Residential Pavilion, a dedicated segment of the show floor tailored specifically to the interests of residential cleaning companies.

Take advantage of three days of access to the trade show floor and outdoor exhibits, Welcome Networking Reception, ISSA Convention Seminars, Lunch and Learn, Show Floor Guided Tours, Evening Roundtables, ISSA Education Theater, ISSA Keynote Addresses and Chairman’s Gala. Register today for an all-inclusive trade show and convention package created specifically for residential cleaning companies. Networking is key at the show so be sure to start the event at the First-Time Attendee Orientation and Welcome Reception on Sunday, September 10 at Bally’s.




This event is a must-attend for residential cleaning company owners and managers. Register online now for this event and make your travel arrangements early. To register, choose the Residential Cleaning Connection package and receive all the same value-packed events you are used to — and more!


Please note: The Residential Cleaning Connection package is $249. The package includes all of the ARCSI and ISSA seminars and workshops, the keynote speakers, the trade show floor and the evening networking receptions.




On Monday, Sept. 11, the fun really begins! The Telephone Doctor Nancy Friedman kicks off the Show for ARCSI this year with “Hell Hath No Fury Like a Customer Scorned: The Five Forbidden Phrases.” Nancy kicked off the ARCSI education conference in 2015 and to say she received rave reviews is putting it mildly. Attendees said, "Great presentation, would like to hear more!," and "Very energetic and engaging – LOVED her and would attend anything she presented." We are thrilled to bring her back!



We have Mel Kleiman to guide attendees on how to stop losing your best employees with “STOP Paying the Penalty Tax on Employee Turnover.” Hiring and retaining your best employees is a key concern for the industry right now.

In this fast-paced, interactive session, you'll learn how to minimize these unnecessary penalties from losing employees and maximize your employees' performance as well as your organization's profits. 


Here are the speakers in the ARCSI education lineup for this year. We have brought back some favorites and added a few new speakers to address the issues that are of most concern to you! 

  • Build your Cleaning DREAM Team (and Stop Cleaning Forever!)
    Pam Washington, Build My Cleaning Business
  • Preparing Your Business for the Next Generation
    Henry Hutcheson, Family Business USA
  • Stop Trying to FIND Employees, Start ATTRACTING Them
    Liz Trotter, American Maid Cleaning
  • Resolving Family Conflict in a Family Business
    Henry Hutcheson, Family Business USA
  • Master Human Resources Like a Boss - Part 1 & 2
    Don Phin
  • 2018: The 3 Biggest Growth Challenges for Your Business
    Renee O'Brien, SharpChip Consulting
  • The Future of the Home Cleaning Industry
    Derek Christian, Cleaning Business Builders
  • IT’S NOT A GAME: What You Don’t Know About Cleaning Can Put your Business in JEOPARDY!
    Cloud Conrad, Maid Brigade and Bruce & Sarah Vance, Town and Country Cleaning Services
  • Hygiene in the 21st Century
    Dr. Charles P Gerba, University of Arizona
  • Conscious Cleaning: Maintain a Triple Bottom Line
    Gary Downing, Happy Cleaning and Eric Grace, Graceworks Housecleaning
  • Million Dollar Marketing Strategies
    Debbie Sardone, The Maid Coach
  • Cleaning Up Leadership
    Molly Bloomquist, Mountain Maids
  • Surefire Strategies to Penetrate Multiple Markets
    Tom Stewart, Castle Keepers of Charleston
  • Guerilla Marketing Techniques
    Derek Christian, Cleaning Business Builders and Liz Trotter, American Maid Cleaning
  • Where Have All the Repeat Clients Gone?
    Sharon Tinberg, Rags to Riches
  • Technology: Your Secret Weapon for Employee Retention
    Michael Brown, Swept


Watch for our new brochure that will come in the mail with the schedule for the Residential Cleaning Connection package.


Visit the ISSA Show site for a complete listing of times and locations for all of the education and networking opportunities.




This event is a must-attend for residential cleaning company owners and managers. Visit the ISSA main show website for details about:

  • Keynote Speakers
  • ISSA Industry Panels
  • Trade Show Floor
  • And much more!


There is so much going on at the ISSA/INTERCLEAN and ISSA Convention and you don’t want to miss a minute! Let us give you the inside scoop at our First-Time Attendee Orientation at 6:00 p.m. on Sunday, September 10, 2017, followed by the Welcome Networking Reception at Bally’s Las Vegas Hotel.




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