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It’s All About the Cleaning “INDUSTRY”

Posted By Erin L. Lasch CAE, Friday, July 8, 2016

By Ernie Hartong 

Just 108 days until our Annual Convention kicks off in Chicago. Not registered yet? Stop procrastinating. You do not want to miss the biggest show in the cleaning “Industry.” That’s right the Cleaning INDUSTRY. Think about that for a moment.

Everyone together in one place for one week, learning, networking, socializing. Image the resources that will be available to you. ARCSI is a “Co-locator” for the ISSA InterClean Show. We will be joined by other co-locators including BSCAI, the Building Service Contractors, CETA, the Cleaning Equipment Trade Association, IEHA, International Housekeepers Association, and more. These groups all have access to the 700+ vendor trade show floor where you will see the latest and greatest in products, technologies and more. There will be over 60 seminars and educational programs, some specific to your Cleaning Industry segment, but many will deal with cleaning in general that applies to all segments. If it has anything to do with Cleaning Industry, it will be in Chicago.

Collectively we are talking about an Industry that effects everything we do every day. It impacts our daily lives more than any other Industry. Yes Virginia, even more than the internet. Sooner or later everything we come in contact with has to be cleaned. When we stop and think about it, the number of people employed and the dollars generated by the Cleaning INDUSTRY are staggering. Start with the manufacturers of cleaning products and equipment, then there is the supply chain of distributors, and finally the front line cleaners, in homes, offices, healthcare, travel and lodging, schools, and more. Cleaning is not just a mop and a bucket anymore. These front line professional cleaners, regardless of what segment of the cleaning industry they are in, are getting more and more training, better tools and products, and doing a job that requires more and more skill. They are no longer maids or janitors, or unskilled labor. They are professional cleaning technicians.

So thanks to the leadership of ISSA for continuing to bring the entire Cleaning Industry together year after year and around the world. See you in Chicago.

Tags:  Cleaning Convention 

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What I Learned at the Convention This Year

Posted By Erin L. Lasch CAE, Thursday, December 17, 2015

Just working for ARCSI, I learned so much at the Cleaning Convention this year – and I didn’t ever have a real opportunity to sit down and really attend the sessions. Here are a couple of takeaways I brought back this year:

Ask your employees, “Why do you work here?” Use that information to make a top 10 list for why you should work for me.
From Mel Kleiman

 

Have you ever tested out your office’s customer service? Call you office one day when you are not in the office to see how they treat and react to questions from customers. Be a “Secret Shopper” for your cleaning company.
From Nancy Friedman

 

This may be just the tip of the iceberg. Go to the ARCSI Member Blog and share what you learned at the Convention this year!

Tags:  Cleaning Convention  Convention 

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