We are on the road with Peter in Rocky Point, New York, with Stacie Otter McMillan, owner of Clean and Simple Cleaning in Lynnwood, Washington. The last time I saw most of you was at the 2015 Cleaning Convention in Las Vegas. What a great Convention! We got lots of good takeaways and the icing on top was of course Teresa Ward winning the ISSA Excellent Idea Award from Kevin O’Leary of Shark Tank! I had originally planned to have this story feature Teresa and her Wonder Apron. But sadly as you all know, we lost Teresa in November.
Instead, I want to focus on Stacie McMillan. I had a great one-on-one discussion with Stacie sitting by Teresa’s pool. Stacie had flown in to help with decorating Teresa’s home for Christmas.
Stacie told me about her recent scar from the Occupational Safety & Health Administration (OSHA), a division of the United States Department of Labor. I can only say get your ducks in a row now before OSHA comes knocking on your door! Through some research on an OSHA, I found that fines to cleaning services range $75K to $963k. OUCH!
One thing that could have been a big no-no for Stacie was her office person turned OSHA away. It was a late Friday afternoon, Stacie had left the office early and she was unreachable by phone. Her office did not want to let OSHA in without Stacie aware. Stacie got on the phone first thing on Monday to make a new appointment with OSHA. Then she got on OSHA’s website to get her ducks in a row for thier visit. She even did a walk-through to see that she was OSHA compliant.
She found several issues including eye wash kits, up-to-date MSDS sheets. Stacie also had too much bleach on hand. You should have no more than about a gallon on hand. This one stumped me since we are cleaning services. Not a bad idea to go to www.osha.gov and in the search bar put Cleaning Industry requirements. Here are some other facts I found in my research. I also found that OSHA is going to be placing much more attention on floor safety. The number of work place injuries has dropped considerably in the past few years due to tougher OSHA guidelines. While the OSHA rules and regulations can be cumbersome and costly to comply with, the regulations have decreased workplace accidents. A decrease in workplace injuries can spell a savings down the road for workers comp costs, which could be a silver lining for being OSHA compliant.
Did you know . . . ?
- Stacie started Clean and Simple in 1991.
- Stacie has been a part of ARCSI since 2004.
- Clean and Simple Cleaning has carried a gold star from Angies List since 2010.
- Stacie has IICRC Clean Trust Certification.
- Stacie is currently serving on the ARCSI Board of Directors.
As most of you know the last few weeks for us have been very sad with the loss of Teresa Ward. For me, it has been very emotional since Teresa and I seemed to be joined at the hip at times with my many trips to Long Island and our Conventions and ELCs. Teresa was a great friend, mentor and listener. I was very lucky to share my last cup of coffee with her on Wednesday before she died. Our talk that day will forever be in my memory. One thing we talked about was how short life was! Wow! If you take one thing from this, know that life is too short. Take time everyday and enjoy the things you take for granted. Most of all, live life for today.
Till next time, Peter